Some things about an outsourced IT provider are a little tough to gauge until you’ve actually worked with them. That being said, any honest, client-oriented provider will be able to tell you exactly what you can expect from both the company and their technicians.
Check out this week's Tech Tip for part three of our look at what you need to ask before outsourcing your IT support.
If you have questions, give me a call at (469) 635-5500 or email me at datamagic@datamagicinc.com.