Discover How Data Magic is Leading IT Consulting Firms in Dallas with Enterprise-Level Security and More
Is your current IT managed services firm able to organize your vital data in a convenient, efficient way, and deliver such things as license tracking, backup configurations, and much more? If not, then you’re missing out. Our managed IT services are helping us lead the way among IT consulting firms in Dallas – and there are many other ways we’re doing that.
For many of our clients, managing and organizing critical data and documentation such as client databases, passwords, applications, devices and other important IT assets has historically been done through spreadsheets or shared documents. That, or it’s left up to each individual staff member to manage on their own.
The Data Magic Computer Services team has found that organizing vital data in a way that’s convenient, efficient, and accessible allows our Dallas IT consulting firm to serve our clients better.
We have a solution that streamlines the way we collect, update, and manage important information is our secret weapon – we call that solution IT Glue.
What is IT Glue?
IT Glue is a tool used by managed service providers in the know (like us) that makes IT documentation easy for our clients. Using a clear, easy-to-navigate dashboard, our staff has access to everything we could ever need to manage and maintain important details about our clients and their businesses.
It also gives our Dallas IT consulting team to pass the ability to do the following on to you:
- Create, organize, and update standard operating procedures, support manuals, and other general or client-specific documents, for greater efficiency.
- Manage a password vault that covers everything from applications and domains to device-specific passwords.
- Track and sync your business’ devices, such as servers, workstations, routers, and printers to keep your infrastructure connected and running smoothly.
- Track licensing, backup configurations, and network settings using customizable templates, allowing you to quickly spot documentation that’s missing or outdated.
- Use relationship mapping to build links between entities, such as linking applications to your licensing documentation and associated devices, passwords, and procedures to simplify the way you search for information.
- Track changes and progress to keep projects moving forward.
- Use a multi-level organizational structure to create groups for individual clients to better track and manage users and access.
- Quickly filter through thousands of records to find specific documentation using a powerful internal search engine.
- Use easy third-party integration capabilities to import and sync information from supported apps.
IT Glue offers features and functionality that meets every need of today’s businesses, giving managed service providers like Data Magic Computer Services the ability to stay on top of every aspect of our client’s IT infrastructure.
IT Glue™ is a SOC 2 compliant IT documentation platform that puts mission-critical information at your fingertips, improving team efficiency and consistency.
And, with the enterprise-grade solutions provided by our IT consulting firm in Dallas, you get things like security built directly into the platform. IT Glue is the safest and most reliable way to offer unbeatable IT support to your business.
Everything this revolutionary platform does to help our Dallas IT consultants work better translates directly into the best IT support solutions offered by the industry.
What Else Do We Do as Dallas IT Consultants?
Data Magic Computer Services provides advice and strategic IT consulting to help you plan for the future and grow your business.
Also, unlike the majority of IT consulting firms in Dallas, we actually know how to adjust from the server room to the boardroom.
That means we’re not going to waste your time with overly-long technical explanations or any jargon that you can’t understand and don’t need to hear. We’ve found that our clients rarely care about how technology intrinsically works: they just want to know what it can do for their business, and how it can improve their bottom line.
Our tech support strategists have mastered the confluence where the technology itself and the “data magic” is leveraged from it.
Looking to Learn More About What Our Dallas IT Consulting Can Do?
The best way to enjoy the benefits of all we do is through our cost-controlled IT managed services. Our various managed services packages at the Silver, Gold, Platinum, and Diamond levels include:
- Whitelisted patches and security
- Asset inventory
- Antivirus management
- Enterprise-level email security solutions
- Unlimited remote support
- Unlimited remote log-in
- Trouble ticketing
- Unlimited onsite support
- A dedicated onsite technician at a discounted rate with immediate and in-depth assistance for any technical issues, and much more.
So, what are you waiting for?
Ready for a Dallas IT Consulting Firm Who Won’t Waste Your Time or Money?
Then, give us a call at (469) 635-5500 or send us a message at email@example.com for more information about how we’re leading IT consulting firms in Dallas with support services that can greatly optimize your IT systems’ performance and productivity!