When Fiber Optic Installation and Directional Drilling company –Future Telecom, LLC.- found itself growing fast, and lacking the team members needed to handle their complex technologies, Data Magic Computer Service came in and was able to offer expertise that allowed Future Telecom, LLC. to comfortably continue expanding.
When a company begins expanding, the needs of the company expand too. However, with an industrial size to-do list, many of these needs don’t get tended to. When a company’s IT environment is one of the things being pushed further down the list, they can face severe challenges in almost every aspect.
The Situation: A Need for Dependable, Technical Expertise to Keep Their Business Flowing!
Future Telecom, LLC.’s Director of Administration Services – Christie Robinson – explains the situation the company was dealing with, saying, “Future Telecom’s customers provide communication services to the world. Future Telecom provides the fiber optic tools needed for those customers to communicate. Our communication with our customers is vital to us.” and adds, “We did not have anyone in house able to deal with some of the more complex items.”
The Solution: Thorough & Reliable IT Support That Allows for Maximized Efficiency and Reduced Stress!
Growing fast, Future Telecom, LLC. decided that without the proper IT support, growth and sustainability would become severe challenges. Robinson says that the company went with Data Magic Network Solutions because: “They were very detailed and thorough with their quote. We felt comfortable with what they were offering.”
She continued, “As of right now, Data Magic is our backup IT group. We did hire someone full time internally. However, Data Magic helps with all of our large projects and issues that need outside support.” Robinson expands.
The Outcome: A Trustworthy IT Support Team That Helps Improve Productivity and Achieve Success!
Since working with Data Magic Network Solutions, Future Telecom, LLC. has seen major benefits in their IT environment. Future Telecom, LLC. would strongly recommend Data Magic Network Solutions’ services to a business like their own. Robinson says that compared to other IT companies, “Data Magic is dependable and gets the job done.”
Data Magic Computer Services is the preferred choice for IT support in Dallas/Fort Worth. We provide managed IT services that give you everything you need at a flat-rate monthly fee. Learn more by calling us at (469) 635-5500 or sending us an email at firstname.lastname@example.org.