Categories
Blog

What Is the Dark Web & Why Should Businesses Worry?

What Is the Dark Web?

Media reports routinely point to the dark web as a criminal underground where drugs, explosives and a wide range of illegal deals are brokered. When the FBI makes a bust, it makes splashy headlines. But those reports usually don’t offer insight about the dark web.

In fact, they tend to make it seem more mysterious than real. But, more importantly, the information we get doesn’t explain why business leaders should fear it. By understanding how cybercriminals hide these platforms in plain sight and how their activities could damage your organization, you’ll be able to make informed decisions about protecting your digital assets.

How Do Cybercriminals Hide Dark Web Platforms?

Understanding the dark web requires knowledge about how digital crooks keep it hidden. The average internet user can search and pull up only a fraction of the active websites. To simplify how platforms are grouped, think of websites as three types — clear web, deep web and dark web.

According to CSO magazine, average users can view 1 to 4 percent of all platforms. These are considered “clear web” sites that pop up in a Google search. The remainder are considered “deep web” platforms that are guarded against prying eyes. The vast majority are owned and operated by legitimate enterprises. Hackers smartly conceal their illicit “dark web” platforms within the deep web. The precise number of dark web platforms remains something of a mystery, and that is how cybercriminals like it.

As a business professional, the clear, deep and dark web sounds curiously interesting. But what does it have to do with your organization? Quite a lot if you store, access, and transfer assets and information digitally.

What Criminal Activities Take Place on the Dark Web?

Aside from the fact that most people cannot access the deep and dark web without specialized tools, it doesn’t necessarily differ that much from ordinary websites. The way cybercriminals do business there also mirrors honest e-commerce platforms. If you had the software, savvy and invitation necessary to browse a dark web platform, you might find it operates a lot like Craigslist and eBay. The only difference is that the assets bought and sold are stolen. These typically include the following.

  • Social Security Numbers
  • Employee Login Profiles
  • Bank Account Information
  • Credit & Debit Card Numbers
  • Intellectual Property
  • Customer Identity Records
  • Confidential Health Care Records
  • Business Planning Records & Bid Proposals
  • Netflix Subscriptions
  • Employee Usernames & Password

Industry leaders face the problem of not knowing whether their digital assets are for sale on the dark web. Because if they are, you’ve already been hacked and don’t know it.

If getting hacked and not knowing seems counterintuitive, consider that Marriott International suffered a four-year breach. Digital thieves managed to compromise upwards of 500 million customer files without being noticed, according to Forbes and others. As scary as that sounds, it gets worse. Cybercriminals now offer hacking services, such as the following:

  • Corporate Cyberattacks: Skilled hackers offer for-hire services to competitors to implant viruses, hijack email, deploy ransomware, and disrupt your network.
  • Login Credentials: Bad actors will take payment — in bitcoin — to target your employees and secure someone’s username and password. With that information, rivals can brazenly access your network and monitor business activities.
  • Corporate Espionage: If you have an unethical competitor who doesn’t like to get their hands dirty, hackers will spy on your activities for money.

The question no longer revolves around what is the dark web or why you should fear it. The question decision-makers need answered is: What are you going to do to protect your business?

How to Protect Against Dark Web Threats

There are two things an organization can do to deter digital thieves. The first involves having a cybersecurity professional conduct a dark web scan. This process involves leveraging the specialized technology to search these platforms without suffering damage from the virus and counterattacks leveled against unwelcome visitors. If you’ve been hacked, a dark web scan can find trace evidence and allow you to secure your digital assets.

After a thorough scan has been conducted, routine dark web monitoring searches for references to you or your organization. If there’s chatter, having an advanced warning allows you to harden your defenses and deter for-hire hackers. If there is even a remote possibility that your network could have been breached in the last few years, dark web scans and monitoring will help you sleep a little better.

Categories
Blog Technology News

Are You Happy With IDEXX Software, But Not Happy With IDEXX Support?

Are You Happy With IDEXX Software, But Not Happy With IDEXX Support?

If you’re like other vets, you probably enjoy the IDEXX user experience, but are frustrated with the support that’s available for it. Do you need help managing IDEXX for your practice?

If you’re reading this article, you’re probably having trouble with IDEXX, right?

You’re not alone — we’ve spoken with a lot of veterinarians lately that are conflicted about the IDEXX user experience. On one hand, IDEXX’s Cornerstone is a great application that helps you manage your practice, streamline processes, reduce errors, and more.

However, it’s only good so long as it’s working, right? As soon as you encounter a server issue, you’re stuck trying to get help from IDEXX, which, according to the other vets we work with, isn’t always as responsive as you need it to be.

Every minute you or your staff can’t work because of an IDEXX-based problem is a direct waste of your time and money. If your support isn’t responsive and prompt, then it’s not effective, simple as that.

If you can’t work as quickly or as effectively as you should be, it’s only a matter of time before that affects your clients’ experience. And there’s nothing worse than having to face an angry client and tell them that it’s because your computers aren’t working right.

Then there’s your staff – IT user experience is a big part of business culture these days. If your staff feels that they’re fighting against their computers in order to get their work done, morale will plummet. Staff members will get the impression that you don’t really care about them getting their work done.

The bottom line is that you can’t afford to let issues with the IDEXX support process affect your productivity or quality of care. You need to find a team that can help you solve IDEXX problems once and for all…

Are You Happy With IDEXX Software, But Not Happy With IDEXX Support_

Data Magic Can Help You Fix Your IDEXX Software Problems

As an experienced IT support provider in the veterinary field, Data Magic has the knowledge and skills to address your IDEXX issues. We’ve helped a number of our clients to determine the source of their IDEXX problems and apply lasting solutions. In the event that another issue does come up, we don’t make them wait for a response — we’re available to help right away.

Stop waiting on IDEXX to get back to you — have the Data Magic team address your IDEXX software problems:

  1. Contact our team and schedule a consultation at a time that works for you.
  2. Let us assess your IDEXX software and any problems you’re struggling with.
  3. Allow us to fix your IDEXX problems, so that you and your veterinary staff can get back to work.
Categories
Blog Technology News

A Beginner’s Guide to Microsoft Teams

Getting Started With Microsoft Teams

Are you considering using Microsoft Teams to streamline operational efficiency for your remote workforce? Here’s a useful guide.

Never before needs to find ways of getting work done remotely been greater. Over the past few months, most of us have been forced to work from our homes’ safety due to COVID-19 restrictions.

The emphasis on limiting physical interaction means businesses now have to find new ways to collaborate and communicate internally and externally. As a leading IT services company in Coppell, TX, we have witnessed many businesses struggle with linking their remote teams.

So what’s the solution? One tool that will help is Microsoft Teams.

Enough talk. Let’s begin!

What Is Microsoft Teams?

Microsoft Teams is a tool designed for businesses, learning institutions, and organizations to facilitate efficient remote work. Teams allow you to:

  • Form virtual teams and add users to them
  • Exchange instant messages with other team members individually or as a group
  • Place video or audio calls with users either individually or as a group.
  • Create individual channels for a team to organize chats and calls better
  • Share, edit, and collaborate on files collectively.
  • Integrate data from a range of other Microsoft and third-party applications into your meetings or chats

Teams are available on various platforms, including the web, macOS, iOS, iPad OS, Windows, and Android. Teams’ features vary depending on the platform you are using. If you wish to use most or all the features, we recommend installing the desktop app specific to your operating system.

How Can You Access Microsoft Teams?

If your organization has a Microsoft 365 (previously known as Microsoft Office 365) educational or business subscription, Teams are part of the package. That means you can access it free of charge.

Due to the coronavirus outbreak, Microsoft has been offering a free six month Teams trial from March 2020. This is due to the greater number of people now having to work from home.

However, if your organization doesn’t use Teams officially, you can still access it for free by creating teams on your own. That’s because the free version of Teams doesn’t require you to have an MS 365 subscription. A Gmail address or any other third-party email address can serve as a Microsoft account.

What’s the Difference Between Using an Account and Your Own Created Team?

A Microsoft 365 account allows you to:

  • Add as many users as you want.
  • Access services such as SharePoint and OneDrive for cloud storage and synchronization or Exchange for custom email domains and email hosting.
  • Schedule and record meetings.
  • Hold audio conferences.
  • Manage users, applications, and features.

On the other hand, the free version you can set up by yourself restricts your organization to 300 users. Also, you would not be able to schedule or record meetings. And it does not integrate with OneDrive for Businesses, SharePoint, or any other Microsoft 365 services.

How Do You Create Teams and Invite People?

  1. Click the link in the lower part of the left sidebar to invite people.
  2. Choose among: Copy Link, Invite Your Contacts, or Invite by Email.
  3. If you choose, Invite by Email, input the email addresses, and names of the users you want to invite to your organization.
  4. For larger organizations, we recommend setting up several teams for various projects rather than having a company-wide team.

If you are using a Microsoft 365 account, you can create teams from scratch or existing groups. You can choose from among three privacy options:

  • Public: Anyone can join the group any time
  • Private: You need permission to join
  • Org-Wide: All employees automatically become members

How Do You Create Channels?

It may be convenient to further divide your team’s work into individual channels (sections). Let’s say you are handling a multi-staged project; you need to keep track of the individual stages. To create channels:

  1. Click the More Options icon beside your team name.
  2. Select Add Channel.
  3. Create and add channel details.
  4. Follow the same steps for any other channels.
  5. Click a channel name and use the Teams interface to speak, chat, or share files to a channel.

Ready to Leverage Microsoft Teams for Your Dallas/Fort Worth Remote Team?

Our experienced IT experts at Data Magic Computer Services are eager to help you exploit Microsoft Teams to connect and optimize your remote workforce.

Contact us now to schedule an initial consultation.

Skip to content