How It Works

Sometimes things break, computers are no exception. As much time and care as you spend building your IT infrastructure you can never be 100% safe guarded from hardware failure. This is when you need a technical engineer to come assess and fix the problem. With Data Magic Computer Services you'll get a highly qualified technical engineer in a guaranteed response time.

How it Helps

Through monitoring we can mitigate many risks. Through remote support we can resolve many issues more quickly, but as stated above, some times things just break. Unfortunately, many times, this can mean a costly IT bill. With this Platinum Package you get all the benefits of our other two packages as well as the security of knowing that if something does go wrong it's not going to cost you a dime extra. The Platinum Package is Data Magic's best! It's like having your own IT department without the high cost of salaries and benefits.