| PC
Management |
Printer
Management |
Network
Management |
Server
Management |
| |
|
|
|
| Support |
Support |
Support |
Support |
- Unlimited Phone
- Unlimited Remote
- Microsoft Applications
|
- Unlimited Phone
- Unlimited Remote
- Monitoring & Alerting
|
- Unlimited Phone
- Unlimited Remote
- Router Management
|
- Unlimited Phone
- Unlimited Remote
- Service Monitoring & Alerting
|
| |
|
|
|
| Maintenance |
Maintenance |
Maintenance |
Maintenance |
- Asset Management
- Case Management
- License Management
- Desktop Optimization
|
|
- ISP Management
- Web Host Administration
- Domain Name Support
|
- Patch Management
- Event Log Monitoring
- Log File Maintenance
- Drive Space Monitoring
- Printer Settings Management
- Backup Monitoring
- MS Exchange Maintenance
|
| |
|
|
|
| Security |
Security |
Security |
Security |
- Antivirus Management
- Patch Management
- Spyware/Adware
|
|
- Firewall Management
- VPN Management
|
- User Account Administration
- File Sharing Permissions
- Security Administration
- Antivirus Management
|
| |
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|
|
| Requires Certified Network
Windows XP Professional Antivirus Solution
Spare PC for Disaster Recovery T1 or Fast Broadband
(no dialup) |
|
|
|
| Requires Certified Network
Windows Server 2003 or SBS2003 Antivirus Solution
Backup Solution Network Monitoring Agent |
|